In this article, you will learn how to:
Go to ADMINISTRATION > Booking flow management > Booking configuration.
In IdoBooking, you can set a booking advance condition, which will be applied in Booking Engine on your website. The advance notice in sites integrated by Channel Manager must be adjusted directly in OTA.
You can set up 3 separate pre-payment time rules for:
In this rule you can set how much time you give to make a payment, e.g. 30 minutes after making a reservation. You can also set booking advance notice limit for this rule, e.g. the rule is valid for bookings made at least 3 hours before check-in.
If the reservation is made less than 3 hours before arrival, the system will apply to the standard rule: 15 minutes to start the payment, then 30 minutes to finish the payment and register it.
If these conditions are not met, the reservation will be automatically cancelled. Cancellation not applicable to: reservations made by Channel Manager or paid for using a payment method which isn't automatically synced with IdoBooking (traditional transfer or secure payment card details).
Prepayment terms and conditions are defined in the OFFER > Rate plans tab.
Template sent in this case is: Notifications about missing advance payment. All templates can be found in 'ADMINISTRATION > E-mail and SMS templates.