We have provided free pay-by-link payments refunds in IdoPay performed directly from the administration panel. After adding this highly anticipated feature, IdoPay already supports refunds of any payment form - pay-by-link, BLIK and card payments.
IdoPay payments system now allows you to perform refunds (aka cash back) on payments made with a pay-by-link (which is a very popular payment method in Poland) from the level of the reservation, directly to the bank account with a single click. To perform a refund from a pay-by-link transaction via IdoPay, simply go to your reservation and click on the Cash back link next to the payment you wish to refund. You can also make partial refunds.
The amount of the refund will be transferred from your accumulated funds from the payments directly to the customer's bank account from our account, at no additional charge. You can make a refund anytime, even if you have not accumulated enough funds at the moment. It will be pending until you receive further funds from your reservations, from any payment method offered by IdoPay.
If you are not yet using IdoBooking's built-in payment system, and you ran an EU-based business, you can enable it at any time with one click, without signing additional agreements and going through additional verifications. All forms of payments: pay-by-links, BLIK, and card payments already allows direct refunds from the IdoBooking panel.